Tenant FAQs

Our properties are typically leased on a first-come, first-served basis once we receive a completed application and any required fees. To secure your preferred rental, we recommend applying as soon as possible.

Move-in costs vary by property, but generally include the first month’s rent and a security deposit. Some rentals may also require last month’s rent, depending on lease terms.

Applicants must be at least 18 years old—the legal age to enter into a lease agreement.

Yes, security deposits are refundable as long as all lease terms are met and there is no damage beyond normal wear and tear. Deductions may apply for unpaid rent, repairs, or cleaning fees.

A cosigner may be needed if you don’t meet income, credit, or rental history qualifications. Cosigners must be financially eligible and must sign a guarantor agreement.

You can apply online or in person. A complete application includes the application form, payment of the fee, and supporting documents like proof of income and a valid ID.

Rent can typically be paid through the tenant portal, by bank transfer, or depending on the property, by check or money order. We encourage online payments for convenience and quicker processing.

Check your lease and contact us first. Some properties are pet-friendly and may require an additional pet deposit or monthly pet rent. Restrictions may apply.

If you’re on a shared lease, all tenants remain jointly responsible. The remaining roommate may need to qualify independently or find an approved replacement with our help.

Refer to your lease for the required notice period and submit written notice of your intent to vacate before that deadline to avoid penalties.

We handle all routine maintenance and repair requests. However, tenants are responsible for damage caused by negligence or misuse. Please submit maintenance requests promptly through the tenant portal.